GRICE’S MAXIM IN FAQ WEB SERVICES

Penulis

  • Sukowi Rangga Sastra Inggris

Kata Kunci:

Grice Maxim, FAQ, Web Services

Abstrak

The aims of this research are to describe how Grice’s conversational maxim formed in FAQ Web Services, and to find maxim’s violations occur in FAQ Web Services. This thesis applies some theories such as Grice’s Cooperative Principles & Conversational Maxim. The method applied in this thesis is qualitative research. In conclusion, there are some implementations and violations of Grice conversational maxim in top three websites chosen (Google, Yahoo, and YouTube). In Google.com, it is found that all conversation fulfills all maxims. But there is a statement that violates maxim of quantity. In Yahoo.com all conversations fulfill maxim of quality, and it is found that only the second conversation deals with maxim of quantity, while the first and third conversations violate this maxim. In maxim of relation, it is found that only the first conversation which does not deal with the maxim, and the second and third fulfill this maxim. In maxim of manner analysis, it is found that the second and third conversations deal with this maxim, while the first conversation does not meet the requirement to fulfill all the rules of maxim of manner. In Youtube.com, all conversations fulfill maxim of quality and maxim of relation. In maxim of quantity analysis, it is found that the second and third conversations violate the maxim, and only the first conversation deals with this maxim. In maxim of manner analysis, it is found that two (second and third) conversations deal with this maxim, while the first conversation does not meet the requirement to fulfill all the rules of maxim of manner.

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2021-08-29